Managed Identity Service

Obsidian Cybertech Consulting’s Managed Identity Service is designed to deliver robust oversight and optimization of identity and access management (IAM) environments, providing comprehensive management for tools such as One Identity, SailPoint, CyberArk, Azure AD, and Okta, among others. Recognizing that identity is often the new security perimeter, Obsidian Cybertech offers a tool-agnostic model capable of supporting both break-fix and fully managed requirements.

Core features of this managed service include continuous monitoring and maintenance of IAM platforms, structured onboarding and environment transition, end-to-end user lifecycle management (provisioning, deprovisioning, credential management), incident management (ticket triage, L1–L3 escalation), and rapid root-cause remediation. The platform also enables comprehensive application onboarding (up to two per quarter), regular policy customizations, as-built documentation, frequent knowledge transfers, and recommendations for automation and workflow improvements.

The managed support model provides 8x5 standard coverage aligned with UK business hours, with 24x7 on-call support for critical incidents. Obsidian Cybertech Consulting’s ability to align with major global regulatory frameworks, provide business continuity, and deliver end-to-end documentation and knowledge transfer make this a plug-and-play solution for enterprises with complex hybrid or multi-vendor IAM estates.

For pricing, customers are encouraged to reach out directly via info@obsidiancybertech.com or phone, as solutions are tailored and quote-driven depending on platform size, complexity, and organizational needs.